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2217 E Stone Dr Kingsport, TN 37660 (423) 888-0194
2217 E Stone Dr, Kingsport, TN 37660
Sales: 423-723-8036 | Service: 423-723-8065 | Parts: 423-723-8036 | Text Us: 423-380-0128

Do I Need to Take My Car to the Dealership I Purchased it From for Service?

Do I Need to Take My Car to the Dealership I Purchased it From for Service?


Do you know many car owners end up purchasing auto service contracts from the dealership to keep the manufacturer’s warranty intact? If you are one of those, you need to know that it is not necessary to take your car for service to the dealership during the warranty period. Here are some facts that you should know before purchasing an auto service contract.


Understanding the Manufacturer’s Warranty


A new car comes with a manufacturer’s warranty ensuring that the company would pay for defects that arise during the warranty period. However, it comes with some certain terms and conditions that need to be met by the car owner. One of them is performing maintenance regularly to keep the car in good condition.


Many people have a misunderstanding that they need to get the car serviced at the dealership to keep the manufacturer’s warranty intact. The fact is that you can take your vehicle to any auto service provider for general maintenance. However, you need to ensure the mechanic handling your car is qualified to perform car maintenance. This is important because today’s cars are advanced machines with smart engines and only a qualified person can do the maintenance in the right manner without causing any damage.


Can You Take the Car for Service to the Dealership?


Yes, you can certainly take the car for service to the dealership and there is nothing wrong with it. The prices for an auto service contract vary with each service provider. Car owners sometimes avoid taking their car for service at the dealership as the rates of service are more likely to be on the higher side. You can always choose the auto service provider who provides a fair price for the service. However, while doing so, you need to ensure the car is handled by qualified personnel only.


Are There Advantages of Taking the Car for Service at the Dealership?


Yes, there are certain advantages of taking your car for service at the dealership. One of them is that the dealership has the required infrastructure to service your car in the best way. In many cities, dealerships back the manufacturer’s warranty. It means if any part covered under the warranty fails within the warranty period, the dealership performs required repairs and replacement on behalf of the car manufacturer.


Since the vehicle maintenance is an important factor in a manufacturer’s warranty, the dealership checks whether you have performed maintenance as per manufacturer’s specification. If you take the car for service to the dealership, they would have records of the maintenance performed.


What to Do if You Have Not Taken Your Car for Service at the Dealership?


As mentioned earlier, you have done nothing wrong by taking your car for service to the garage you trust. In this case, the dealership asks for maintenance records before carrying out repairs and replacements as per the manufacturer warranty to show that the maintenance records are up-to-date. To prevent any delays in repairs, you need to document all maintenance performed for the car along with receipts.


If you have these, the dealership will not deny repairs and replacements mentioned in the manufacturer’s warranty.


Dealer Information
Honda Kingsport 2217 E Stone Dr Kingsport, TN 37660 Get Directions
Sunday:
CLOSED
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 8:00 PM
Sunday:
CLOSED
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM
Sunday:
CLOSED
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM
Phone: